Sub-Processor List

This list is maintained in accordance with Addi’s Privacy Policy and customer Data Processing Agreements. Changes are posted at least 14 days before taking effect. Customers with an executed DPA may object to a new sub-processor within 10 days of the posted change date by contacting support@addi.ai.

Last updated: October 2026

Current Sub-Processors

Sub-ProcessorCategoryProcessing PurposeData ProcessedLocation
ActiveCampaignCRM / EmailCustomer lifecycle email marketing and contact managementCustomer PII (name, email, engagement data)USA
Black Forest Labs (Flux)AI / ImageAI image generation for advertising creativesBrand and business context data (no direct customer PII)USA
Cerebras APIAI / LLMLLM inference for AI-powered platform capabilitiesInternal prompts; may include brand and business dataUSA
CerebriumGPU ComputeServerless GPU processing for invisible watermarking of ad creativesAI-generated video and audio assets (no customer PII)USA
ClayData EnrichmentProspect list enrichment for Addi’s own business-to-business outbound marketingProspect business contact data (name, work email, title, company)USA
Cloudflare TurnstileBot ProtectionBot detection at platform entry pointsVisitor IP address, browser signalsGlobal
CookieYesConsent MgmtGDPR and CCPA cookie consent management on addi.aiVisitor consent preferences, minimal browser dataEU
DigitalOceanCloud InfraPrimary cloud hosting for all production workloadsCustomer PII, usage data, auth tokensUSA
ElevenLabsAI / AudioText-to-speech and voice cloning for audio ad creativesScript text; customer-provided voice samples and cloned voicesUSA
FramerWebsite HostingHosting for the addi.ai marketing websiteHashed visitor IP address and user agent (no cookies)Netherlands / USA
Google AdsAdvertisingSearch and display ad campaigns for customersAd creatives, targeting, budgets, performance dataUSA / Global
Google Cloud (Vertex AI, Gemini)AI / VideoAI video and music generation, and translation, for advertising creativesBrand and business context data (no direct customer PII)USA
Google WorkspaceProductivityEmail, document, and calendar platform for business operationsCustomer PII (email addresses, names in communications)USA / EU
HubSpotCRMCustomer relationship management for Addi’s own sales and marketingProspect and lead business contact data (name, work email, phone, title, company)USA
InstantlyEmail OutreachAddi’s own business-to-business outbound emailProspect business contact data (name, work email, title)USA
KIE.aiAI / VideoAI video and image generation for advertising creativesBrand and business context data (no direct customer PII)USA
LangfuseLLM ObservabilityLLM call tracing and prompt managementInternal data; potential customer context data passed through SDKEU
MadHiveAdvertising / DSPConnected TV, display and online video campaigns for customersAd creatives, targeting, pseudonymous audience IDs, performance dataUSA
MailgunTransactional EmailDelivery of transactional emails (signup, notifications, password reset)Customer PII (email address, name)USA / EU
MetaAdvertisingFacebook and Instagram ad campaigns for customersAd creatives, targeting, budgets, ad account IDs, performance dataUSA / Global
MuxVideo HostingHosting and streaming of ad creative previewsAd creative assets, viewer IP addressUSA
Neo4j (AuraDB)DatabaseGraph database for brand similarity and benchmarkingBrand, industry and product relationships (no PII)USA
OpenAIAI / LLMLLM API for text generation, brand profiling, and ad script creationInternal prompts; may include brand and business dataUSA
OpenRouterAI / LLMLLM request routing to CerebrasInternal prompts; may include brand and business dataUSA
Perplexity AIAI / LLMStandby fallback LLM providerInternal prompts; may include brand and business dataUSA
PostHogProduct AnalyticsPseudonymous product analytics and masked session recordings, cookieless, IP-disabledPseudonymous user ID, event metadata, masked session recordings (no contact data)USA
RailwayCloud InfraCloud hosting for Addi-Studio workloadsCustomer PII, usage data, auth tokens (Addi-Studio platform)USA
RunPodGPU ComputeServerless GPU processing for invisible watermarking of ad creativesAI-generated video and audio assets (no customer PII)USA
Runway MLAI / VideoAI video generation for advertising creativesInternal prompts; may include brand and business dataUSA
SentryError MonitoringApplication error monitoring for Addi-Studio (PII scrubbing configured)Error payloads and stack tracesUSA
Shopify APIBusiness DataRetrieves merchant order and product data for campaign measurementMerchant OAuth credentials (encrypted), order and product data, pseudonymous customer IDs (no contact data)USA / Canada
ShotstackVideo RenderingVideo rendering and editing for advertising creativesAd creative assets and render instructionsAustralia / USA
SlackInternal CommsInternal team notifications, including new account alertsCustomer PII (new user name and email)USA
SpotifyAdvertising / AudioAudio and podcast ad campaigns for customersAudio ad creatives, targeting, budgets, performance dataUSA / Global
Square APIBusiness DataRetrieves merchant transaction and product data for ad creative and campaign measurementMerchant OAuth credentials (encrypted), product catalog, order data, pseudonymous customer IDs (no contact data)USA
StripePayment ProcessingPayment processing for Addi customer billingCustomer PII (name, email, billing address, payment tokens)USA
TikTokAdvertisingTikTok ad campaigns for customersAd creatives, targeting, budgets, account IDs, performance dataUSA / Global
Topaz LabsAI / ImageAI image and video upscaling for advertising creativesAI-generated image and video assets (no customer PII)USA
WorkOSAuth / IdentitySSO and enterprise identity managementCustomer PII (email, org ID, auth tokens)USA

Change Log

Changes are posted here at least 14 days before the new sub-processor begins processing personal data.

Entries from July through October 2026 were posted on October 29, 2026.

DateChangeSub-ProcessorsNotes
October 2026AddedInstantly, Framer, KIE.ai, OpenRouter, Perplexity AI, Google Ads, Meta, Spotify, Neo4j, Topaz Labs, Slack, TikTok, HubSpot, ClayAdded following a review of AI providers, advertising platforms and business tools. HubSpot and Clay support Addi’s own sales and outbound marketing and receive no customer data from the Addi platform. ElevenLabs updated for voice cloning. Google Gemini / Veo renamed Google Cloud. PostHog updated to include masked session recordings.
September 2026AddedMadHive, Shopify APIAdded to support Connected TV, display and online video campaigns, and Shopify sales data.
August 2026AddedMuxAdded to host and stream ad creative previews.
July 2026AddedShotstackAdded to support video rendering and editing for advertising creatives.
June 2026Added — Vica acquisitionBlack Forest Labs (Flux), Google Gemini / Veo, Railway, Runway ML, SentryAdded following acquisition of Vica. These sub-processors support the Addi-Studio platform.
April 2026AddedCerebriumAdded to support serverless GPU processing for invisible watermarking of ad creatives.
March 2026Initial listActiveCampaign, Cerebras API, Cloudflare Turnstile, CookieYes, DigitalOcean, ElevenLabs, Google Workspace, Langfuse, Mailgun, OpenAI, PostHog, RunPod, Square API, Stripe, WorkOSInitial sub-processor list published.

Questions? Contact support@addi.ai. To request our Data Processing Agreement, email the same address.


Contact Information

Addi, Inc.
117 W. 20th Street, Suite 202
Kansas City, MO 64108

Email: support@addi.ai
Phone: 1-866-879-2334
Website: addi.ai